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24/7 student account support center

Financial Aid

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This toll-free number will give you 24/7 access to support specialists who can answer financial aid questions in our new NRCC Financial Aid and Student Accounts Support Center. Online support more your style? Visit – a self-help portal. There, you can browse self-help articles, track your financial aid progress and even chat live with a support specialist. You can also get assistance via email at

“If you are a parent calling to inquire about specific account information for your son or daughter, please have them on the line with you. If this is not possible, we will be able to speak about general information or processes only. Since educational records are protected from third-party disclosure by federal law, if it becomes necessary to get into account-specific details we will be pleased to refer you to a specialist that can determine if information can be released. Referrals are typically responded to within 1 – 3 business days.”

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New River Community College Financial Aid
Philosophy and Determination of Eligibility

New River Community College (NRCC) offers a variety of financial opportunities for students who need financial assistance.

The philosophy of the Financial Aid Office is that no qualified student shall be denied the privilege of attending college because of the lack of finances, if funds are available.

To determine if a student qualifies for aid, the Financial Aid Officer looks at need. Need is defined as the difference between the cost of attending the college and the total family contribution (parent contribution and/or student's contribution).

The criteria used for selecting student recipients involve both the computed need of the student, and the student's academic standing.

Completed applications for fall semester received by April 15, will receive primary consideration for the upcoming year. Those received after April 15 will receive consideration only as funds are available.

Completed applications for summer semester received by March 15, will receive primary consideration for the upcoming year. Those received after March 15 will receive consideration only as funds are available.

After a student has been accepted in an eligible curriculum at NRCC and has demonstrated need, the college tries to meet that need by offering aid which comes in the form of a "package" consisting of a grant, an on/off campus job, a scholarship, and/or a loan.

The Military Selective Service Act of 1983-84 states that any student required to register with the Selective Service who fails to do so is ineligible for Title IV student aid Federal Pell Grant, FSEOG, FWS, Federal Perkins Loan (formerly NDSL), Federal Stafford (formerly GSL), Federal PLUS Loans, and   State Incentive Grant Program.

Financial Aid Office Contact Information:
New River Community College
5251 College Drive, Dublin, VA 24084
Fax: 540-674-3674
For 24/7 Assistance Please Contact Our Support Center:
Phone: 855-874-6689
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